666ck Privacy Policy — How We Handle Your Personal Data

1. Introduction

666ck (hereinafter "the Platform", "we", "us", or "our") is committed to protecting the privacy and personal data of every individual who interacts with our online casino and sports betting platform. This Privacy Policy sets out a comprehensive, transparent account of our data practices in compliance with internationally recognised data protection principles.

This policy governs the collection, storage, processing, and disclosure of personal data provided to or collected by 666ck in connection with the use of its services at https://666ck.io. The policy applies to all registered players, prospective players, and any visitor to the 666ck platform, regardless of whether they complete the registration process.

666ck recognises that players in Bangladesh place a high degree of trust in platforms they choose to engage with financially. We take that trust seriously. This policy reflects our commitment to handling your data with integrity, transparency, and security at every stage of your relationship with 666ck.

2. Personal Data We Collect

The categories of personal data we collect depend on how you interact with the 666ck platform. The following table summarises the data categories and their purpose:

Data Category	Specific Data Points	When Collected
Identity Data	Full legal name, date of birth, National ID or passport number, selfie photograph	Registration & KYC verification
Contact Data	Email address, mobile phone number, city of residence (e.g., Dhaka, Chittagong, Sylhet)	Registration
Financial Data	bKash/Nagad/Rocket account numbers, bank account details, deposit and withdrawal history, transaction amounts in ৳ BDT	Deposit & withdrawal processing
Account Data	Username, encrypted password, account balance, bonus wallet balance, session history, responsible gaming settings	Account creation & ongoing use
Usage Data	Games played, bets placed, bet amounts, wins and losses, time spent on platform, page views, feature interactions	Ongoing platform use
Technical Data	IP address, device type, browser type and version, operating system, screen resolution, time zone (Bangladesh Standard Time, UTC+6)	Each session
Communications Data	Support chat transcripts, email correspondence, WhatsApp message records	When you contact support
Marketing Data	Communication preferences, promotional offer responses, opted-in marketing categories	Account settings & opt-in

We do not collect any special category data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless you voluntarily provide it in the context of a responsible gaming support request, in which case it is treated with the highest level of confidentiality and used solely for the purpose of providing appropriate support.

3. How We Collect Your Data

666ck collects personal data through the following mechanisms:

• Direct interaction: Data you provide when creating an account, completing KYC verification, making a deposit or withdrawal, contacting support, or filling in any form on the platform.
• Automated technologies: When you browse or use the 666ck platform, we automatically collect technical and usage data through cookies, server logs, pixel tags, and similar tracking technologies. See Section 7 for full details on our cookie practices.
• Third-party payment providers: When you transact via bKash, Nagad, Rocket, Upay, or a supported bank, we receive a transaction confirmation and reference number from the relevant payment provider. We do not receive your full payment provider credentials or PIN.
• Identity verification partners: During KYC verification, we may use a third-party identity verification service to validate documents you submit. This service processes your identity document and selfie on our behalf under strict data processing terms.
• Game providers: Licensed game providers integrated into the 666ck platform (including Pragmatic Play, Evolution Gaming, Spribe, and others) may share anonymised session data with us for the purpose of game performance monitoring and fraud detection.

4. How We Use Your Personal Data

666ck uses your personal data for the following purposes. We will never use your data for a purpose that is incompatible with the reason for which it was originally collected without seeking your prior consent.

4.1 Platform Operations

To create and maintain your 666ck account, process deposits and withdrawals in ৳ BDT, settle bets and game outcomes, provide access to cricket betting, live casino, slots, and all other games, and deliver the full range of platform services you have registered to use.

4.2 Identity Verification & Fraud Prevention

To verify your identity in accordance with our KYC obligations, confirm that you meet the 21+ age requirement, detect and prevent fraud, money laundering, multiple account creation, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.

4.3 Responsible Gaming Obligations

To monitor your betting and gaming activity for signs of problematic gambling behaviour, implement any responsible gaming restrictions you have requested (such as deposit limits, cooling-off periods, or self-exclusion), and contact you proactively where our monitoring systems identify a potential concern regarding your gambling activity.

4.4 Customer Support

To respond to your support enquiries submitted by email to [email protected] or via WhatsApp at +880 1700 666000, resolve disputes, process complaints, and maintain records of our communications for quality assurance and legal compliance purposes.

4.5 Marketing & Promotions

Where you have given explicit consent, to send you promotional offers, bonus announcements, seasonal promotions (such as Eid specials, Pohela Boishakh offers, or BPL cricket season promotions), and platform news by email or messaging service. You may withdraw your marketing consent at any time via your account settings or by contacting support.

4.6 Platform Improvement

To analyse usage patterns, game popularity, and platform performance data in anonymised or aggregated form to improve the quality, stability, and user experience of the 666ck platform. Individual player data is not used for this purpose in a form that identifies you personally.

4.7 Legal Compliance

To comply with applicable legal obligations, respond to lawful requests from regulatory authorities, and maintain records as required by applicable financial, anti-money-laundering, and responsible gambling regulations.

5. Legal Basis for Processing

666ck processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions agreement you entered into upon registration — including account management, bet settlement, and payment processing.
• Legal obligation: Processing necessary to comply with applicable legal requirements, including KYC, anti-money-laundering, and responsible gambling obligations.
• Legitimate interests: Processing for fraud prevention, platform security, abuse detection, and anonymised analytics, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for direct marketing communications, where your explicit opt-in consent has been obtained. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

666ck does not sell, rent, or trade your personal data to any third party. We share your data only in the following defined circumstances:

6.1 Service Providers

We engage carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include payment processors (bKash, Nagad, Rocket, Upay, and supported banking partners), identity verification providers, cloud hosting and infrastructure partners, and customer support platform providers. All service providers are contractually required to process data only as instructed by 666ck and to maintain appropriate security measures.

6.2 Game Providers

Certain game providers integrated into the 666ck platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — receive a unique player token to enable game session management. This token does not contain your full identity data. Game providers receive only the minimum data necessary to deliver the game service and are bound by their own data protection obligations.

6.3 Legal & Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory bodies, or legal authorities where we are required to do so by law, where we are responding to a lawful court order, or where disclosure is necessary to protect the rights, safety, or property of 666ck or any third party.

6.4 Business Transfers

In the event that 666ck undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the privacy terms applicable to your data following the transition.

7. Cookies & Tracking Technologies

666ck uses cookies and similar tracking technologies to operate the platform, maintain session state, and improve user experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that maintain your logged-in state and security cookies that protect against cross-site request forgery. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Remember your preferences, such as your preferred deposit method, responsible gaming settings, and notification preferences, so you do not need to reconfigure them on each visit.
• Analytics Cookies: Collect anonymised data about how players navigate the platform, which games are most popular, and where users encounter difficulties. This data is used in aggregate and does not identify you personally.
• Marketing Cookies: Used only where you have given explicit consent, to serve relevant promotional content related to 666ck services on the platform. 666ck does not use third-party advertising networks or retargeting pixels.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in and use core platform features.

8. Data Security

666ck implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser or device and our servers.
• Encrypted storage of sensitive account data, including hashed passwords and tokenised payment references.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their specific function.
• Regular security audits and penetration testing of platform infrastructure.
• Automated fraud detection and anomaly monitoring systems that flag unusual account activity in real time.
• Secure data centre infrastructure with physical access controls.

While 666ck maintains robust security practices, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify affected players without undue delay in accordance with applicable breach notification requirements.

9. Data Retention

666ck retains your personal data for as long as your account remains active and for a defined period thereafter, based on the following retention principles:

• Active account data: Retained for the full duration of your account's active status.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in accordance with standard financial record-keeping requirements applicable to payment processing.
• KYC and identity verification documents: Retained for a minimum of 5 years following account closure or the last transaction date, whichever is later.
• Support and communications records: Retained for 3 years from the date of the last communication, unless the communication relates to an unresolved legal dispute, in which case it is retained until that dispute is fully resolved.
• Marketing consent records: Retained for 3 years from the date consent was last confirmed or updated.
• Closed or banned accounts: Core identity and transaction data is retained for 5 years following closure. This is necessary for fraud prevention, to prevent re-registration by self-excluded players, and to meet our legal record-keeping obligations.

Upon expiry of the applicable retention period, your personal data is securely deleted or permanently anonymised so that it can no longer be associated with your identity.

10. Your Data Rights

As a 666ck player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all data rights requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is processed. This is commonly referred to as a Subject Access Request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your account settings.
• Right to Erasure: You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that this right is subject to our legal retention obligations outlined in Section 9.
• Right to Restriction: You have the right to request that processing of your data be restricted in certain defined circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you oppose erasure.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: You have the right to object to processing based on our legitimate interests, and to object at any time to processing for direct marketing purposes. We will cease direct marketing immediately upon receipt of your objection.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

11. Children's Privacy

The 666ck platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover or have reason to believe that a registered account is held by a person under the age of 21, we will immediately suspend the account, void all associated activity, and delete or return any funds deposited, minus any amounts required to be withheld for legal compliance purposes.

If you are a parent or guardian and you believe that a minor in your care has registered on the 666ck platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

12. Third-Party Links & Services

The 666ck platform may contain references to third-party game providers and payment services. While we integrate carefully selected partners, 666ck is not responsible for the privacy practices of those third parties. Each third-party provider operates under its own privacy policy and data protection framework. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 666ck.

13. Updates to This Privacy Policy

666ck may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made, we will notify registered players by email and display a prominent notice on the 666ck platform at least 7 days before the changes take effect. The "Last Updated" date at the top of this policy will always reflect the most recent revision.

Continued use of the 666ck platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not agree to the revised policy, you must cease using the platform and may request account closure by contacting support.

14. Contact & Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your personal data has been handled, please contact 666ck through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +880 1700 666000
• Support Hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)

All data rights requests must be submitted in writing via email. Please include "Data Rights Request" in your subject line and provide sufficient information to allow us to verify your identity before processing your request. We aim to acknowledge all requests within 48 hours and to provide a substantive response within 30 calendar days.